Guided Safaris, Inc.
San Francisco, California
Legal information and Notice.
Note: You may not use this website and the services or content it provides, nor accept the Terms outlined on this page, (i) if you are not of legal age to form a binding contract with Guided Safaris, or (ii) you are prohibited by law from receiving or using the Services.
Although the Site is accessible to most countries, not all features, products or services discussed, referenced, provided or offered through or on the Site are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. Guided Safaris reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Site is void where prohibited. If you choose to access the Site from outside the United States, you do so on your own initiative and you are solely responsible for complying with applicable local law.
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Guided Safaris, Inc., and is protected by trade dress, international copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. No part or content of the Site may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, Website or other medium for publication or distribution or enterprise.
TERMS & CONDITIONS
1. Cancellation Policy
2. Limitation of liability
3. Refund for unused services
7. Risks & Indemnity
8. Force Majeure
9. Airline clause
10. Flight confirmations
11. Special requests
12. Travel Documents
13. Alterations & Delays
15. Passenger Weight
Links to Other Sites and to the Guided Safaris Site
Limitation of Liability
Governing Law; Dispute Resolution
Countries with Prohibited Access
Feedback and Information
The below booking conditions form part of the contract between the travel participant(s) or travel sponsor accepting on behalf of all travelers referred to below as ‘You’, Your’, ‘The Client’, ‘Traveler’, ‘Passenger’, or ‘Guest’ and GUIDED SAFARIS, INC. (Limited Liability Corporation), a registered Seller of Travel in the State of California (referred to below as ‘GUIDED SAFARIS INC’, ‘GUIDED SAFARIS’, ‘we’, ‘us’ and ‘our’) for all quotations received or travel arrangements reserved.
Prices are subject to change without any prior indication due to increase in airfares, transport, hotel rates, exchange rates, government tax etc. GUIDED SAFARIS reserves the right to cover increased costs, tariffs & taxes and to reflect fluctuations in foreign exchange markets. For all reservations made over 90 days prior to departure, a deposit of 50% of the total per person trip cost as outlined in your itinerary is required at the time of reservation. Full payment is required 90 days prior to departure from your home city. GUIDED SAFARIS reserves the right to cancel bookings for which full payment has not been received 90 days prior to departure. Update: Special Event Travel Payment Terms: Due to any special circumstance of a special event season in Africa, standard airline and hotel rules may change for reservation hold and trip payment will be requested IN FULL at the time of reserving your travel to hold all bookings secure.
Cancellations received upto 90 days prior to departure will be subject to a cancellation charge of 50% of the per person trip cost per booking. Cancellations received less than 90 days prior to departure will be subject to the following forfeit of tour cost:
Upto 90 days - 50% of trip cost
89 to 61 days – 75% of trip cost
60 to 0 days – 100% of trip cost
The client understands that Guided Safaris Inc. is not the source or supplier of the travel services requested, and acts solely as an agent for the actual suppliers of such services. Client is advised that the suppliers whose names appear in the itinerary information supplied (such as hotels and airlines) are those who are actually responsible for providing the travel services purchased. Client consents to and requests the use of those suppliers and agrees not to hold Guided Safaris Inc responsible should any of these suppliers: i.) fail to provide the travel services purchased; ii.) fail to comply with any applicable law; or iii.) engage in any negligent act or omission that causes any sort of injury, damage, delay or inconvenience. Client accepts that Guided Safaris Inc. is not responsible for, nor will client attempt to hold it liable for, any injury, damage or loss suffered by travelers on account of any conditions, actions or omissions that are beyond its reasonable control. Client will review travel documents for accuracy upon receipt and understand that they may contact Guided Safaris Inc if they have any questions. Client understands that discounted fares typically involve restrictions and that changing any aspect of travel arrangements may result in the payment of additional money. Client understands that if traveling internationally, all travelers must have a valid passport and depending upon their destination and nationality, client may need to obtain one or more visas. Passport and visa information may be obtained by contacting the Travel Advisory Section of the U.S. State Department at 202.647.5225 or by visiting the State Department’s Web site at www.state.gov. Non-U.S. passport holders should be sure to contact the embassies of their destination and transit countries to obtain entrance requirements.
No refund or exchange can be made in respect to accommodation, meals, sightseeing tours, transport or any other services, which are included in the travel package rate but not utilized by the traveler.
i.) California law requires Sellers of Travel to have a trust account or bond. Guided Safaris, Inc. has a trust account. Upon cancellation of the transportation or travel services, where the traveler is not at fault and has not canceled in violation of any terms and conditions previously clearly and conspicuously disclosed and agreed to by the passenger, all sums paid to the Seller of Travel for services not provided will be promptly paid to the passenger, unless the passenger advises the Seller of Travel in writing, after cancellation. This provision does not apply where the Seller of Travel has remitted the payment to another registered wholesale Seller of Travel or a carrier, without obtaining a refund, and where the wholesaler or provider defaults in providing the agreed-upon transportation or service. In this situation, the seller of travel must provide the passenger with a written statement accompanied by bank records establishing the disbursement of the payment, and if disbursed to a wholesale seller of travel, proof of current registration of that wholesaler.
ii.) This transaction is covered by the California Travel Consumer Restitution Fund (TCRF) if the seller of travel was registered and participating in the TCRF at the time of sale and the passenger is located in California at the time of payment. Eligible passengers may file a claim with TCRF if the passenger is owed a refund of more than $50 for transportation or travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to you when required. The maximum amount which may be paid by the TCRF to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000.
iii.) A Claim must be submitted to the TCRF within six months after the scheduled completion date of travel. A claim must include sufficient documentation to prove your claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered participating Seller of Travel for matters arising out of sale for which you file a TCRF claim. You may request a claim form by writing to: Travel Consumer Restitution Corporation, P.O. Box 6001, Larkspur, CA 94977-6001; or by faxing a request to: (415) 927-7698
iv.) For passengers purchasing from outside of California this transaction is not covered by the California Travel Consumer Restitution Fund.
The airlines & other carriers concerned provide transport timings. They are subject to change as a result of air traffic control restrictions, weather conditions, operational/maintenance requirements & the requirement for passengers to check in on time. GUIDED SAFARIS cannot be held responsible for if there is any change to a departure or arrival time shown in their website, tours or on any ticket. Similarly, we cannot make any special arrangements for you if you are delayed since such matters are at the sole discretion of the airline or any other carrier concerned.
We recommend that you take the following travel insurances prior to your departure:
- Trip Cancellation and Interruption (Must cover our cancellation terms as listed in Section 1)
- Baggage Delay, Loss & Pilferage
- Medical & Emergency Evacuation
- Accidental Death & Disability
Please ensure that you take all appropriate medical advice prior to departure as to whether or not you are fit enough to take the trip booked. Persons not fit for long trips due to age, disease, chronic illness, physical handicap, advance pregnancy or mental illness should not participate in these rigorous travel programs. Please consult your physician for advice on the appropriate Malaria prophylactics available prior to departure. Please note Guided Safaris is unable to provide advice or suggestions on Malaria prophylactics and whether or not they would be advisable based on your medical history. To obtain medical information, you may contact the Centers for Disease Control at 404.332.4559 or visit the CDC’s Web site at www.cdc.gov. Client understands that they may purchase travel insurance to cover certain risks inherent in travel such as supplier bankruptcy and the inability to travel due to a medical or personal emergency.
GUIDED SAFARIS draws your attention to the fact that there are certain inherent risks involved in participating in the type of trips sold by GUIDED SAFARIS and that you accept them at your own risk. Safaris involve close encounters with wild animals during game activities as well during stays at camps/lodges as all properties remain unfenced so as not to disrupt animal migratory patterns. Travelers are advised to follow the advice and guidance of the camp managers and game rangers while on safari and practise all safety procedures outlined. All travelers acknowledge that they are fully aware of and appreciate the dangers and risks that are associated with game reserves and/or game lodges arising from the presence of wild and dangerous animals, reptiles, birds and insects and the risk of suffering bodily harm, injury, death and/or loss which may arise as a result of an encounter with and/or the presence of wild animals and/or reptiles and/or birds whilst on safari.
This means, in relation to GUIDED SAFARIS, any circumstances beyond the reasonable control of GUIDED SAFARIS [including but without limitation, acts of Nature, explosion, flood, tempest, fire, accident, war or threat of war, sabotage, terrorism, civil disturbance, requisition, sickness, quarantine, government intervention, weather conditions or other untoward occurrences. If GUIDED SAFARIS is affected by Force Majeure it shall notify you of the nature and extent thereof. GUIDED SAFARIS shall not be deemed to be in breach of these terms and conditions or otherwise be liable to you, by reason of delay in performance or by non performance, of any of its obligations hereunder to the extent that any such delay or non-performance is due to any Force Majeure.
Airlines are not to be held responsible for any act, omission, or event during the time passengers are not onboard their planes or conveyances. International air carriers are also subject to international air conventions limiting their liability. These limitations are explained on the reverse side of the airline ticket which, when issued, constitutes the sole contract between the airlines and their passengers.
Please re-confirm your onward flights with the outgoing carrier at least 72 hours prior to departure.
Your special request (e.g. Diet, particular room, seating etc.) should be put in writing. We shall forward it to our suppliers, however no special request can be guaranteed.
It is the sole responsibility of the customer to ensure that his/her travel documents, visa, inoculations etc. are in order prior to departure. GUIDED SAFARIS is not liable if you fail to have the required documents.
Although unlikely, we may occasionally have to change or cancel your travel arrangements and we reserve the right to do so at any time. This could be due to prevailing conditions or unforeseen circumstances. Guided Safaris does not hold itself liable for delays prior to departure or during the course of any travel, whether brought about by unforeseen contingency or other causes beyond our control.
Luggage is restricted to 20kg (44 lbs) maximum per person and only soft duffel bags will be accepted (no hard suitcases / attaches can be transported as they physically cannot fit into the aircraft). Weight allowance includes camera equipment and hand luggage.
All passengers weighing 100kg (220 lbs) or more must advise us in advance as an extra seat will then have to be costed into the package for aircraft configuration and passenger safety purposes.
The advance payment OR any other partial payment for a reservation on a travel package constitutes consent to all provisions of this contract. The terms under which you agree to take these travel services cannot be changed or amended except in writing signed by an authorized officer of GUIDED SAFARIS.
The right is reserved to alter or modify itineraries or hotel accommodation in any way necessary, and to cancel the same without any notice in the interest of the tour members. GUIDED SAFARIS ACT ONLY AS A BOOKING AGENT FOR VARIOUS COMPANIES AND HAS NO LIABILITY WHATSOEVER FOR ANY ASPECT OF THE ARRANGEMENTS AND, IN PARTICULAR, HAS NO RESPONSIBILITY FOR ANY DEATH, PERSONAL INJURY, DELAY, DAMAGE, ACCIDENT OR LOSS OF WHATEVER NATURE YOU MAY SUFFER. There will be no compensation from changes or cancellation if the same are due to natural disasters, civil disturbances, quarantine etc. of which we have no control. GUIDED SAFARIS is not liable for any act of omission, default or defect of themselves, their employees and agents, for any loss, damage or injury to persons or goods however they may be caused and also for the accuracy of any information forwarded by the travel services of their agents.
YOU HEREBY DECLARE THAT YOU HAVE FULLY READ, UNDERSTOOD AND ACCEPT THE ABOVE BOOKING CONDITIONS ON BEHALF OF ALL TRAVELERS ACCOMPANYING YOU ON THIS TRIP. NOTE: ANY TRAVELER WHO SIGNS THIS SERVICE CONTRACT ON BEHALF OF ANY OTHER TRAVELER PARTICIPATING IN THE SAME TRIP WARRANTS TO GUIDED SAFARIS INC. THAT HE / SHE HAS FULL AUTHORITY TO DO SO ON BEHALF OF THAT TRAVELER.
Your Use of the Site
* Important Copyright Notice
* Legal information and Notice
* Service Terms and Booking Contract
Each of these policies may be changed from time to time and are effective immediately upon posting such changes on the Site. Guided Safaris cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
Please note that Guided Safaris’ website has links to the sites of other companies. Guided Safaris is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Links to Other Sites and to the Guided Safaris Site
This Site may contain links to other independent third-party Web sites (“Linked Sites”). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under Guided Safaris’ control, and Guided Safaris is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.
Disclaimers GUIDED SAFARIS DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. GUIDED SAFARIS CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. GUIDED SAFARIS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GUIDED SAFARIS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY GUIDED SAFARIS SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST GUIDED SAFARIS FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES. The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action. Guided Safaris reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
Limitation of Liability Except where prohibited by law, in no event will Guided Safaris be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if Guided Safaris has been advised of the possibility of such damages.
Indemnity You agree to indemnify and hold Guided Safaris, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Guided Safaris by any third party due to or arising out of or in connection with your use of the Site.
Countries with Prohibited Access Guided Safaris administers and operates the LuxurySafariCamps.com & LuxurySafariLodges.com Site from its location in San Francisco, California USA; other Guided Safaris sites may be administered and operated from various locations outside the United States. Although the Site is accessible to most countries, not all features, products or services discussed, referenced, provided or offered through or on the Site are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. Guided Safaris reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Site is void where prohibited. If you choose to access the Site from outside the United States, you do so on your own initiative and you are solely responsible for complying with applicable local laws. Important: Note that Guided Safaris forbids forced access to view this website by any user who falls in the blocked countries on our website server as the content on this website is not intended for viewing within the blocked geographic locations. It is the Guided Safaris policy to take legal action against users for ANY such unauthorized access of this website.
The website, services and content, and their selection and arrangement, are protected by copyright, trademark, trade dress, patent, trade secret, unfair competition, and other intellectual and proprietary rights (the "Intellectual Property Rights"). Guided Safaris and its suppliers do not grant any express or implied rights to use this website, the Guided Safaris service and content. The trademarks, logos and service marks displayed on the Site (the "Marks") are the property of Guided Safaris, Inc. or third parties. You are not permitted to use the Marks without the prior consent of Guided Safaris, Inc. or the third party that may own the Marks. The Guided Safaris logo and the IntoSeychelles.com brand are trademarks of Guided Safaris Incorporated. The slogan "Indulge yourself", IntoSeychelles.com logo and mascot (the illustrated Fairy Tern) are copyright service marks of Guided Safaris, Inc.
If you have questions or concerns about Guided Safaris’ Policies, please use the appropriate contact information on this website to get in touch with our firm. We will respond to your inquiry within 30 days.
The information contained in this web site is subject to change without notice.
All rights reserved. Guided Safaris, Inc., USA. Updated by The Guided Safaris Legal Team on 1/31/2014. LuxurySafariCamps.com | LuxurySafariLodges.com